Systems: Making it Replicable

In moving a business forward, especially through inflection points, it can be important to add systems. Systems help us scale, they help us delegate and they also ensure systematization as we bring on different people. Systems ensure consistency in a business.

What are the systems you have in place that help you replicate and scale?

As I explore in Section 3 of the Coaching Business Builder, there are several areas coaches will want to explore as systems in their business including:

• Sales and Marketing – Promotion
• Customer and Client Supports
• Registration and Onboarding
• Financial – Budgeting
• Communication

​At this time of year it can be useful to go through your financial systems and check for revenue and expense patterns;  your budget for the office, learning and expenses; communication – internet/phone(s)/other systems, as well as customer and client supports which often also connect to registration and on-boarding. This can include:

• New client welcome kits and questionnaires
• Coaching agreements
• Registration links
• Website materials

Be sure to look at the End of Year Checklist if you haven’t done so already. You can download it here.

Questions to consider:

• What needs attention right now?
• What are the things you want to focus on tightening up?

With best wishes,
Jennifer

Jennifer Britton - GroupCoachingEssentials | Potentials Realized
Instagram @CoachingBizBuilder
Author of Effective Group Coaching (2010), Coaching Business Builder (2018), Effective Virtual Conversations (2017) and From One to Many: Best Practices for Team and Group Coaching (2013). Check out my author page on Amazon for all publications.
Email: [email protected]